To obtain DIR contract pricing for Calence Managed Services, configuration
assistance, order placement, service turn up times or project status on
Managed Services from Calence, LLC, under the DIRect contract, please contact:
Ordering Address:
Lisa Meyer
Calence, LLC
1130 Rutherford Lane
Building 2, Suite 208
Austin, TX 78753
800-369-9130
512-382-4428
Lisa.Meyer@calence.com
OR
Jerry Martin
Calence, LLC
1130 Rutherford Lane
Building 2, Suite 208
Austin, TX 78753
800-369-9130
512-691-2015
Jerry.Martin@calence.com
Calence, LLC is available to assist with all service information and has Cisco Certified network
engineers available on staff to assist with proper configuration and network design,
as well as structuring the scope of managed services needed to support an overall solution
for the customer.
For solutions involving wide area network support or other telecommunications circuits and
related services, this also includes assistance with scoping and pricing services off of the
TEX-AN and Go DIRect contracts.
How to Order
- Get a quote and SOW from Calence, LLC.
- Generate a PO payable to Calence, LLC referencing the DIR-Calence, LLC agreement number DIR-SDD-647
- Submit PO/Quote/SOW to Calence, LLC at 512-691-9480 or send them to:
Calence, LLC
Attention: Lisa Meyer
1130 Rutherford Lane
Building 2, Suite 208
Austin, TX 78753
Calence-DIR@calence.com
A copy of the Agreement is available at
Agreement Number DIR-SDD-647. Please note that this document is in .pdf
format and requires the Adobe Acrobat Reader to view. This viewer is available free
at http://www.adobe.com/prodindex/acrobat/readstep.html
Contract Information
DIR-SDD-647
Contract expires 03/05/2011
Return Policy
If you have any RMA issues or questions regarding the process, please contact:
Cathi Whelan
DIR Contract Administrator
Calence, LLC
800-369-9130
512-691-2043
Cathi.Whelan@calence.com