To obtain DIR contract pricing for Calence Information Technology Security Services,
order placement, or project status on IT Security Services from Calence, LLC,
under the DIRect contract, please contact:
Ordering Address:
Cathi Whelan
Calence, LLC
1130 Rutherford Lane
Building 2, Suite 208
Austin, TX 78753
800-369-9130
512-691-2043
Cathi.Whelan@calence.com
OR
Jerry Martin
Calence, LLC
1130 Rutherford Lane
Building 2, Suite 208
Austin, TX 78753
800-369-9130
512-691-2015
Jerry.Martin@calence.com
Calence, LLC is available to assist with all service information and has Cisco Certified network
engineers available on staff to assist with proper configuration and network design,
as well as structuring the scope of IT Security Services needed to support an overall solution
for the customer.
For solutions involving wide area network support this also includes assistance with scoping
and pricing services off of the Go DIRect contracts.
How to Order
- Get a quote and SOW from Calence, LLC.
- Generate a PO payable to Calence, LLC referencing the DIR-Calence, LLC agreement number DIR-SDD-688
- Submit PO/Quote/SOW to Calence, LLC at 512-691-9480 or send them to:
Calence, LLC
Attention: Cathi Whelan
1130 Rutherford Lane
Building 2, Suite 208
Austin, TX 78753
Calence-DIR@calence.com
A copy of the Agreement is available at
Agreement Number DIR-SDD-688. Please note that this document is in .pdf
format and requires the Adobe Acrobat Reader to view. This viewer is available free
at http://www.adobe.com/prodindex/acrobat/readstep.html
Contract Information
DIR-SDD-688
Contract expires 06/22/2010
Calence Appendix A, Standard Terms and Conditions
Calence Appendix B, HUB Plan
Calence Appendix C-1, Managed Security Services SOW
Calence Appendix C-2, IT Security Services SOW
Calence Appendix D, Pricing and Services Index
Return Policy
If you have any RMA issues or questions regarding the process, please contact:
Cathi Whelan
DIR Contract Administrator
Calence, LLC
800-369-9130
512-691-2043
Cathi.Whelan@calence.com